Refund policy

We want you to love what you ordered. If something isn't right, here's how we'll take care of it.

30-day returns

You may return eligible items within 30 days of delivery for a refund to your original payment method. Items must be unworn, unwashed, free of odors and marks, with all original tags and packaging attached.

Exchanges

We're happy to exchange for a different size or color, subject to availability. Email us and we'll reserve your replacement while your return is in transit.

Damaged, defective, or incorrect items

Please contact us within 7 days of delivery with photos. We cover return shipping and send a replacement or a full refund - your choice.

Order cancellations

Orders can be cancelled within 24 hours of purchase, provided they have not yet shipped. Email hello@rosepaigecollection.com with your order number.

What we can't accept

For hygiene reasons, swimwear and intimates are returnable only with the hygiene liner intact and undamaged. We're also unable to accept returns on custom or made-to-order pieces, or on items marked Final Sale on the product page.

Return shipping

Customers cover return shipping on standard returns. We cover it when the item arrived damaged, defective, or incorrect.

How to start a return

Email hello@rosepaigecollection.com with your order number and what you'd like to do. We respond within 1-2 business days, and refunds post within 5-10 business days of us receiving the item.